Consumer Alert: Liberty Mutual Policyholders Experienced Difficulty Filing Claims, Receiving Response

Company corrections ordered and completed Commissioner Trinidad Navarro has released a consumer alert for Liberty Mutual policyholders. In early December, the Delaware Department of Insurance became aware of unacceptable difficulties in contacting the company and ....

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Department of Insurance Announces 2020 Year-End Data

Insurance Commissioner Trinidad Navarro highlights successes, resilience The Delaware Department of Insurance published today a series of statistics outlining performance and productivity during 2020. These metrics show successes notwithstanding the pandemic and operational changes such ....

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Medicare Assistance Bureau Innovates to Serve Residents During COVID-19

More ways to receive Medicare counseling and information as Open Enrollment approaches, Bureau earns federal grants to support efforts When COVID-19 required cancellation of the Department of Insurance Delaware Medicare Assistance Bureau series of statewide ....

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Regulations That Can Increase Affordability Of Medications Announced

New regulations increase oversight of Pharmacy Benefit Managers Excessive pharmaceutical costs are a concerning trend occurring across the nation, and today the Delaware Department of Insurance has finalized new regulations for Pharmacy Benefit Managers (PBMs) ....

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Important Insurance Reminders After Tropical Storm Isaias

Commissioner Navarro encourages caution in repairs, meets with community Tropical Storm Isaias produced tornado activity, heavy rain and flooding, hail, and strong winds throughout the state, causing significant destruction in several Delaware communities. Insurance Commissioner ....

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Commissioner Navarro Partners with Aquila to Distribute Overdose Medication

Will provide Naloxone kits and training at Seaford event Insurance Commissioner Trinidad Navarro, the Town of Seaford, and Aquila Behavioral Health of Delaware have joined forces to deliver life-saving overdose reversal medication to residents on ....

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Life Insurance Policy Locator finds over $3.5 Million for Users

Over $1 million claimed by Delaware residents in 2019, More than $400,000 in early 2020 The Delaware Department of Insurance has released new data about local use of the Life Insurance Policy Locator, a free ....

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Action Ordered to Protect Highmark Medicare Supplement Consumers

Series of changes come after reports of Highmark premium notice errors Dozens of complaints have been registered with the Delaware Department of Insurance after Highmark Blue Cross Blue Shield processed hundreds of customer birthdates incorrectly, ....

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Reduced Driving Leads to Rebates, Reimbursements, Reduced Insurance Rates

The Delaware Department of Insurance today released a list of consumer-friendly automobile insurer actions that are being implemented due to reduced vehicle use throughout the COVID-19 pandemic. As filed with the department, these actions represent ....

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Consumer-Friendly Auto Insurer Actions Will Give Residents More Than $1.5 Million

Premium paybacks, elimination of commercial exemptions during COVID-19 praised by Commissioner Trinidad Navarro Automobile insurers in Delaware are taking a number of consumer-friendly actions in light of COVID-19, the Delaware Department of Insurance announced today. ....

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Commissioner Navarro Statement on Sixth Modification to State of Emergency

In consultation with the Delaware Department of Insurance, Governor John Carney today issued a sixth modification to the state of emergency that requires that insurers cease cancellations or nonrenewals of insurance policies due to nonpayment ....

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New Bulletin Provides Recommendations to Insurers During COVID-19

Insurers asked to waive prior authorization requirements, cease cancellations and nonrenewals due to missed or delayed payments Insurance Commissioner Trinidad Navarro and the Delaware Department of Insurance today issued a bulletin with recommended actions for ....

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Commissioner Navarro Issues Bulletin to Insurers Regarding Coronavirus

Insurers required to cover testing and telemedicine services related to COVID-19 While no active cases of the virus have been confirmed in Delaware to date, Insurance Commissioner Trinidad Navarro notified insurers today of their duties ....

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